Listing
HomeHerald
AI-first self-managed HOA ops with published property-band pricing from $49/mo and Books & Banking.
HomeHerald is cloud HOA software built by a sitting board president for self-managed volunteer boards. The public pitch is “AI as the operating system”: upload a roster and governing docs, then let agents help with dues reminders, inbox triage, CC&R-grounded resident answers, violation drafts, amenity bookings, work orders, voting, and multi-channel notices — with native iOS and Android apps for residents and the board.
Pricing on the dedicated pricing page and the handbook’s plan and billing page (last updated August 23, 2026) agrees on two self-serve plans priced by property count, not per door. Automate is $49/mo up to 105 properties, $99 up to 205, and $199 up to 400. Automate+ is $65 / $125 / $250 at those same bands and adds Herald Phone (24/7 AI answering on a community local number), resident texting with Herald, a community website, and included voice minutes. Custom covers communities over 400 properties or unlimited communities under one account. New communities get 14 days on full Automate with no card; adding a card starts a fresh 30-day trial. Pass-through costs to model separately include Stripe convenience fees (4% + $0.30 card / 2% ACH), USPS mail ($1.50–$3.00 per letter), outbound texts ($0.0079), and Automate+ voice overage ($0.12/min, capped at plan price). The FAQ also notes that communities created before the current pricing change keep whatever plan they already had — boards evaluating today should treat Automate / Automate+ / Custom as the current self-serve story and confirm on those pages (researched September 16, 2026).
On money, the vendor goes past a dues-only portal. Homepage and handbook describe Books & Banking with cash accounts (including operating and reserve views), Profit & Loss, AR and AP aging, bank reconciliation, budget vs. actual, AI receipt logging, and Stripe Connect Express so card/ACH/Apple Pay land in the association’s bank — never the vendor’s. That is useful “treasurer desk” depth for many volunteer associations. It is still mixed accounting depth, not a claim of CPA-grade fund accounting or a full reserve study. Have your treasurer or CPA walk operating vs. reserve separation, bank rec, and year-end export in the trial before you retire QuickBooks.
Florida boards should also note the vendor’s HB 1203 members-only portal framing (governing docs, budget, financials, contracts/bids, meeting notices behind resident login). Treat that as a product claim to verify with counsel for your association — software alone does not equal legal compliance.
Who it is for: a self-managed SFH, condo, or townhome board that wants published band pricing, mobile apps, and AI help on repetitive dues/comms/enforcement work, especially in the roughly 50–400 home range where Automate tiers land. Who should keep looking: large professionally managed portfolios that need a CAM operating system, associations whose CPA requires proven fund accounting as the primary buy reason, or boards that want a long peer-review trail before trusting AI on money and enforcement — start with self-managed boards and accounting / reserve, and compare day-to-day fit and pricing transparency against PayHOA, KindHOA, AffordableHOA, and RunHOA.
Sources
- Official site: homeherald.ai
- Pricing (Automate / Automate+ / Custom tiers, trial, pass-through fees): homeherald.ai/pricing
- Plan and billing handbook (updated Aug 23, 2026): homeherald.ai/handbook/settings/plan-and-billing
- Feature / Books & Banking overview: homeherald.ai/blog/everything-home-herald-does
- Reddit skim (r/HOA): no clear HomeHerald.ai customer anecdotes found in this research pass; unrelated r/HomeHerald home-decor content exists and should not be confused with this product
Best for
Volunteer boards (especially ~50–400 homes) that want AI agents for dues chase, CC&R Q&A, and violations plus treasurer-desk books — without a per-door software meter.
Pricing notes
Official Automate tiers (as of Sep 2026 pricing page + handbook updated Aug 23, 2026) — $49/mo up to 105 properties, $99 up to 205, $199 up to 400. Automate+ (phone line Herald answers, resident texting, community website) — $65 / $125 / $250 at the same size bands. Custom for >400 properties or multi-community portfolios (quote). 14-day Automate trial with no card; adding a card starts a fresh 30-day trial (up to 44 free days). Pass-throughs — Stripe convenience fee 4%+$0.30 card or 2% ACH; USPS mail $1.50–$3.00/letter; outbound SMS $0.0079; Automate+ voice overage $0.12/min capped at plan price; one-time $5 to unlock community phone number. Communities created before the pricing change are grandfathered on prior plans. Verify current amounts on the pricing page and handbook before you vote.