Listing
HOA Express
Freemium HOA website builder with Engage-tier online dues, blasts, and published household-tier pricing from $15/mo.
HOA Express is a community website builder and communication platform for homeowners associations, condos, and neighborhoods. The public pitch is organize documents, collect payments (on paid Engage), send blast emails and texts, run calendars and forms, and keep residents informed — without the complexity of a full CAM suite. The About page says the product launched in 2009, the team works together in Houston, there are zero outside investors, and thousands of communities across every U.S. state and 20+ countries use it. The site footer identifies HOA Express, Inc. as a Sparksuite company (© 2026). Support phone listed on the site: +1 (888) 613-9272.
Pricing on the official pricing page (researched September 28, 2026, live DOM) is a clear freemium / household-tier story. Default view: 0–25 households, Yearly billing (“save up to 14%”):
| Plan | Published price (0–25 households, yearly) | What the page highlights |
|---|---|---|
| Free | $0 | Unlimited pages & storage, documents, calendars, board/committee info, news — basic community site |
| Inform | $15/mo billed yearly | Everything in Free, plus custom domain, resident & pet directories, visitor tracking, photo galleries, FAQs, facilities pages, no ads |
| Engage (most popular) | $21/mo billed yearly | Everything in Inform, plus blast emails & texts, professional email accounts, multiple website admins, collect payments online, custom forms, surveys & polls, resident groups, mailed letters |
A household-size control scales paid plans through larger brackets (the vendor’s help center explains size by approved accounts/households, not headcount). The feature comparison on the same page shows Free capped at 50 households at the base comparison columns, while the base Inform/Engage columns show 25 — use the live slider for your size. FAQ on the pricing page: no setup fee; 30-day money-back guarantee on website subscription payments (guarantee policy). Homepage/pricing CTA: 30-day free trial, no credit card needed (terms describe one Engage trial per website). Confirm monthly vs yearly dollars on the live toggle before budgeting.
On money and ops, HOA Express is dues collection on Engage, not a treasurer GL. Official online payments fee page (Sep 28, 2026, U.S.): credit/debit 3.2% + $0.80, bank accounts 1.4%, international cards +1%, chargeback $15, failed bank payment $4 — with the option to pass transaction fees to residents. Help Center walks through the same U.S. fee examples. Extra text credits are 2¢ each (allotments scale with size; Engage at 0–25 shows 50 monthly credits on the comparison table). Mailed letters (U.S.): base $1.05, $0.15/page, color +$0.10/page, minimum total $1.25.
Differentiators vs all-in-one board suites: extreme focus on a polished community website, long product history, published freemium pricing a volunteer treasurer can explain in one slide, and Engage-tier payments/comms without buying a CAM stack. The homepage displays third-party score badges (including Capterra 4.9 and Trustpilot 4.7 linking out to those sites) — treat those as vendor-displayed figures and spot-check the live review pages; this scout pass did not invent or restate fabricated star averages beyond what the official site shows. Honest caveat: if your board’s pain is double-entry reserves, delinquency workflows, ARC/violations depth, or multi-entity CAM accounting, HOA Express alone will not replace PayHOA, Board-Armor, Stewardly, or professional CAM platforms — many boards pair Express for the website with separate books software.
Who it is for: a self-managed board that primarily needs a reliable HOA website, resident directories, and (on Engage) online dues plus blast communications at published low monthly prices. Who should keep looking: associations that need native fund accounting or CAM-grade ops as the core product — start with self-managed boards and accounting / reserve, and compare day-to-day fit against KindHOA, RunHOA, HomeHerald, and DuesBoard.
Sources
- Official site / pricing / feature comparison / FAQ: hoa-express.com/pricing (live render Sep 28, 2026 — Inform $15/mo, Engage $21/mo at 0–25 households billed yearly)
- About / company: hoa-express.com/about (founded 2009, Houston, zero outside investors)
- Online payment fees: pricing-details/online-payments and Help: About online payment fees
- Text credits & mailed letters: pricing-details/text-messages, pricing-details/mailed-letters
- Guarantee: policies/our-guarantee
- Subscription size definition: Help: Selecting a subscription size
- Third-party pricing cross-check (not a substitute for the live slider): CommonKeel HOA software pricing table cites the same Inform $15 / Engage $21 yearly figures at 0–25 from hoa-express.com
- Reddit r/HOA skim: blocked/unreachable from this research environment on Sep 28, 2026 — no customer-thread summary claimed
Best for
Self-managed volunteer boards that want an affordable community website and (on Engage) online dues collection and mass communications — especially smaller associations that do not need built-in fund accounting.
Pricing notes
Official pricing page (researched Sep 28, 2026 via live hoa-express.com/pricing) — Free plan for basic site features (comparison table shows a 50-household cap on Free vs 25 at the base paid size); Inform $15/mo billed yearly for up to 25 households (custom domain, directories, galleries, no ads); Engage $21/mo billed yearly for up to 25 households (everything in Inform plus blast email/text, professional email accounts, multiple website admins, online payment collection, custom forms, surveys/polls, mailed letters). Household-size slider scales paid plans through published brackets up to 5,000 households; yearly billing advertises “save up to 14%” vs monthly. Vendor FAQ states no one-time setup fee; 30-day free trial of Engage with no credit card; 30-day money-back guarantee on website subscription payments. Engage online payment fees (U.S., official pricing-details/online-payments, Sep 28, 2026) — cards 3.2% + $0.80, bank/ACH 1.4%, international cards +1%, chargeback $15, failed bank payment $4; boards can pass fees to residents. Extra text credits 2¢ each (pricing-details/text-messages); mailed letters base $1.05 + $0.15/page (+$0.10 color), minimum total $1.25 (pricing-details/mailed-letters). Not an accounting/GL product — pair with separate books software if needed. Verify live slider amounts and fee tables before a board vote.