Flat $79/mo operations-first HOA platform for self-managed boards of 20 to 150 homes: work orders with email board approvals, AI email triage, Stripe dues, and reserve planning, still in beta.

neighborPOP (neighborpop.com) is HOA management software for self-managed communities, built around maintenance and communication rather than accounting. It is a product of Hivetivity Inc., a Delaware corporation based in Milton, Georgia, per its Terms and Privacy policy. The company blog is written by founder Ryan Hall, who says he chairs the maintenance committee of a self-managed townhome HOA in Milton and built the product after running that community on three disconnected tools.

The core loop is a work order: a resident files a one-minute form, emails, or forwards a photo; anything over the board’s dollar threshold goes out for an email vote; the vendor gets a single tracking link with no login; and the homeowner gets updates without anyone typing them. Around that sit a member directory with safe CSV re-imports, community email with automatic unsubscribes and a news archive, a permissioned documents library, change (ACC) requests voted from email, violations with AI-drafted notices, amenity booking and a calendar, vendor bill tracking, rentals (dues to the owner, email to the occupant), a board-packet drafter, and a public community page. Residents sign in with emailed codes, never passwords.

The AI is the headline. Every community gets its own email address; forward a neighborhood email or a vendor invoice to it and the AI classifies it, finds the actual homeowner in a forwarding chain, and stages a work order or bill for one-click approval. The vendor says nothing files itself unless you turn that on, and it never emails the neighborhood or spends money without a person pressing the button. Its AI and privacy page and Privacy policy name the processors: Cloudflare (hosting, database, files, Workers AI), Anthropic’s Claude models through Cloudflare’s AI Gateway, and Stripe for payments, all processing in the United States.

Audience for schema is self-managed: there is no management-company or portfolio product. Schema unit range is 20 to 150, matching the pricing page’s “Per community, 20 to 150 homes” (see the conflicts below).

Pricing (researched October 21, 2026)

From the pricing page and the billing help article:

Standard: $79/month per community, 20 to 150 homes, month to month, everything included.
Founding communities: $59/month, locked for as long as the community stays subscribed, with white-glove onboarding (they import your directory and connect your community email), a 30-minute walkthrough at a board meeting, a direct line to the founder, and first vote on the roadmap. The first 25 communities qualify; the pricing page showed 24 of 25 founding seats left.
Annual: 12 months for the price of 10, so $790/year standard or $590/year founding. Never required.
Trial: first 30 days free, no credit card. If a trial ends without a plan, the community keeps working for 7 more days, then pauses (nothing is deleted).
No per-door fees, per-user seats, modules, or contracts. Every future feature is included.

How money moves

Online dues use Stripe: one invoice per home with a pay link, card or bank transfer without a resident account, autopay, checks recorded by the treasurer, late fees (flat, percent, or both) applied by a board member after the grace period, home types with different dues, special assessments in one payment or instalments, and printable home statements. Money settles straight to the association’s own Stripe payout account; neighborPOP never holds funds and takes no cut. The resident who pays online covers the processing fee: bank transfer is 0.8% rounded up to the dollar and capped at $5 ($3 on $300), and card is 2.9% plus 30 cents ($9.27 on $300, per the pricing FAQ). Dues collection is switched on by the vendor by request, usually the same day, and Stripe payout setup takes about ten minutes.

Vendor bills are tracked, not paid: the AI reads emailed invoices, the board approves, and the treasurer pays from the HOA’s own bank. Costs flow into the budget through work orders. Big repairs ahead is a reserve-planning page that counts roofs, fences, and paving coming due from the build year, prices them only from what your association has actually paid or quotes you enter (never national averages), and suggests a monthly reserve contribution per home; you can upload an existing reserve study PDF. The help center is explicit that this is arithmetic, not a reserve study.

Accounting depth for schema is mixed: dues receivables, statements, budget rollups, and reserve planning, but the pricing FAQ says “Full accounting stays with your bookkeeper or QuickBooks; we hand them a clean export.” There is no general ledger or fund accounting.

Conflicts and caveats to read before you buy

Size limit. The pricing page and billing help article say 20 to 150 homes. The pricing FAQ says the price does not change “whether you have 25 homes or 250.” Confirm in writing if you are outside 20 to 150.
Card fee wording. The pricing FAQ says card is 2.9% plus 30 cents; the dues feature page says “about 3%”. The vendor’s own blog says the card fee is 2.9% plus 30 cents “plus a little more so the fee does not come out of the dues”, which is how $300 becomes $9.27. Expect slightly more than 2.9% plus 30 cents.
Beta status. The homepage says “In private beta with our first community in Milton, Georgia”, and the Terms describe the service as beta, provided as-is without warranties. Treat it as an early product.
“First HOA management platform with AI infused from the beginning.” That’s footer marketing. Several AI-first HOA tools launched in 2026, including HoamConnect and Communities.
Who pays fees. Unlike PayHOA, where the association chooses, neighborPOP always passes the processing fee to the paying resident.
Vendor-written comparisons. The vendor’s 12-option price comparison is useful and says at 50 homes five products cost less than neighborPOP, but it is written by the vendor. Check prices on each vendor’s own page.

Honest assessment

neighborPOP is one of the more carefully built new entrants we have seen: a named Delaware company, plain-language Terms and Privacy that name every data processor, a public demo community, a large help center, and one flat price with no per-door creep. Its focus is operations. If your board’s pain is a roof leak nobody followed up on, residents who never heard back, and approvals buried in reply-all threads, it fits. At $79 it is not the cheapest for a 50-home HOA. SpotHOA and HOA Express are cheaper there, and if the books are the problem, PayHOA or EasyHOA are more accounting-focused. Around 100 to 150 homes the flat rate looks better against per-door tools like ManageCasa. The main risk is how new it is: one beta community, no independent reviews, and dues collection switched on by hand. Use the 30-day trial and ask for references before moving your dues.

No independent reviews were found on Reddit or X as of October 21, 2026. We have not rated it.

Sources

Best for

Self-managed HOA boards of roughly 20 to 150 homes whose main pain is repairs, resident requests, and neighborhood email rather than the books, and who are happy to keep QuickBooks or a bookkeeper for full accounting.

Pricing notes

Official pricing page and help center researched October 21, 2026 (America/Chicago). Standard $79/month per community, 20 to 150 homes, month to month, everything included (work orders, board approvals, AI email inbox, directory, community email, documents, violations, online dues collection, resident portal). Founding communities $59/month, rate never rises while subscribed, plus white-glove onboarding and a founder line; pricing page showed 24 of 25 founding seats left. Annual is 12 months for the price of 10: $790 standard, $590 founding. First 30 days free, no credit card. No per-door fees, modules, or contracts. Dues processing is paid by the resident: bank transfer 0.8% rounded up to the dollar, capped at $5; card 2.9% plus 30 cents (pricing FAQ), described as about 3% on the dues page. neighborPOP takes no cut of dues payments.